Coaching the busy leader in a digital age

Line Elise Svanevik fra ScanMagazine intervjuer Lene Fjellheim i CoachTeam om lederskap, relasjonell kommunikasjon og coaching i en digitalisert og hektisk hverdag

Agents for change

“As agents for change, we have been willing to change, which is something we ask of our clients. We have therefore changed a lot about how we aim to do business in the next 15 years,” says Lene. She is  NLP and QL Coach trainer and partner at CoachTeam as – House of Leadership.
“There is so much pressure and focus on results, which means that the demands on individuals are increasing all the time, and the result is that people don’t take the time to talk to each other.”
Fjellheim explains that coaching is about believing in other people’s competency, rather than passing the blame. “It’s Coaching the busy leader in a digital age about believing that there is an intrinsic
motivation grounded in each and every individual – there can be weak moments, but not weak people. We just have to find the right keys,” she says.

Responding to technology

Fjellheim further explains that the previous type of leader sees that the technological advances are important to address.
“They don’t necessarily manage people who are sitting in the same office as themselves – and they realise it’s important to respond to these changes,” she says. “People don’t have the time to talk to each other and go to courses; they don’t have the time to do the things that humans need – have those good conversations, see people and be seen.” With a rising culture of people becoming
signed off work with stress and unhappiness, CoachTeam aims to learn from previous mistakes. “We work with relational leadership and how to communicate on all different levels,” says Fjellheim.

Promoting self-management

“We want to help individuals, teams and organisations develop and self-manage, because to self-manage is a criterion for being a good colleague. If I can’t manage myself, I become a bad colleague, I’m not open to other people’s suggestions, I don’t understand other people’s
input, how to express myself – and this means I might go into total lockdown,” Fjellheim adds.

CoachTeam aims to get people to understand that “we are humans and not robots”, as Fjellheim puts it. “We need to help people figure out how to get the best out of the people around them, and how they need to act in order to do this,” she adds.

From a traditional business to a modern one

Located in a bright and colourful office in Oslo, Norway, CoachTeam as – House of Leadership has recently transformed its traditional business model into a modern one. It focuses on blended learning – the combination of online digital media and traditional classroom teaching, made popular in recent years. “Much of the leadership and coaching education we offer now is a combination of watching videos, self-reflection and sending in assignments before meeting up for the actual training and practice,” says Fjellheim.

With a main focus on business-to-business, CoachTeam offers teacher training courses in leadership and coaching, in addition to courses, workshops and inspirational talks focusing on organisational development, team building, rhetoric, communication, motivation, emotional intelligence, negotiation and ethics.

Read the whole article from ScanMagazine in pdf:
Scan Magazine summer 2017, CoachTeam as – House of Leadership

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